Privacy Policy

This Privacy Policy explains how SalesSim AI (“we”, “us”) collects and uses information when you use our AI sales practice platform.

Information we collect

• Account details you provide: name, email address and optional phone number.
• Product and prospect information you enter to set up practice sessions.
• Practice conversation transcripts, scores and coaching reports generated during sessions.
• Subscription and payment records (payments are processed by our payment partner; we do not store card details).
• Basic technical data such as device type, browser and usage events.

How we use your information

• To provide practice sessions, generate AI responses and produce performance reports.
• To manage free usage limits, bonus credits and paid subscriptions.
• To send service messages such as payment and subscription expiry reminders.
• To improve reliability, security and the quality of the product.

Voice and microphone

Practice calls use your browser’s speech recognition to convert your speech to text. Your microphone is used only while a practice session is active, and you can stop it at any time.

Advertising

We display advertisements served by Google AdSense. Google and its partners may use cookies or device identifiers to serve ads based on your prior visits to this and other websites. You can manage personalised advertising through your Google Ads settings.

Sharing

We share data only with service providers who help us run the platform, such as our hosting and database provider, AI model provider, payment gateway and advertising partner. We do not sell your personal data.

Data retention and your rights

We keep your data while your account is active. You may request access to, correction of, or deletion of your data by contacting us. Deleting your account removes your practice history.

Contact

For any privacy question, please reach us through the Contact Us page. We reply to genuine requests within a reasonable time.